Terms & Conditions

Last updated: 4 November 2026

These Terms & Conditions ("Terms") govern your use of the Poolaxx mobile app (the "App") and the website www.poolaxx.com (the "Website"), run by Poolaxx ("Poolaxx", "we", "us" or "our"). By creating an account or using Poolaxx, you agree to these Terms.

1. What Poolaxx does

Poolaxx lets pool owners record their pools, set maintenance alerts and find pool supply shops. Shop owners can list their shop and products and receive enquiries. Poolaxx only connects pool owners and shops. We do not sell products ourselves and we are not a party to any sale.

2. Your account

• You must be at least 18 years old and provide accurate information.
• You must verify your phone number and keep your password safe. You are responsible for activity on your account.
• We may suspend or remove accounts that break these Terms.

3. Acceptable use

You must not use Poolaxx for anything unlawful, post false or misleading information, send spam, upload malicious content, or try to access accounts or systems without permission.

4. Shop owners

• You are responsible for your shop details, products, prices, stock and timings being accurate.
• You must have the right to sell what you list and to use the photos you upload.
• Sales, delivery, returns and payments are between you and the customer.

5. Pool owners

• Prices and stock are set by shops. Please confirm them with the shop before you buy or visit.
• Alerts are reminders only. You remain responsible for the care and safety of your pool, including the safe use of chemicals.

6. Your content

You keep ownership of the photos and details you add. You allow us to store and display them in order to run Poolaxx.

7. Availability

We try to keep Poolaxx available, but it may sometimes be interrupted. Alerts and OTP messages may be delayed or fail because of network or provider problems.

8. Limitation of liability

Poolaxx is provided "as is". To the extent the law allows, we are not liable for indirect losses, or for products, services, prices or conduct of shops or users.

9. Privacy

Your use of Poolaxx is also governed by our Privacy Policy.

10. Changes to these terms

We may update these Terms from time to time. Continued use of Poolaxx after changes are posted means you accept them.

11. Governing law

These Terms are governed by the laws of India. Disputes are subject to the exclusive jurisdiction of the courts at Indore, Madhya Pradesh.

12. Contact us

• Email: info@poolaxx.com
• Phone: +91 98765 43210
• Address: Vijay Nagar, Indore, Madhya Pradesh 452010, India